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Swimming welfare
Helen Bird
Contact fadsc.welfare@gmail.com and say whether your concern relates to swimming or water polo. If there is immediate danger, call 999.
Email the welfare teamSafeguarding
A clear route to raise a concern.
If you are concerned about a child or adult at the club, contact the welfare team or use the independent reporting routes below. If someone is in immediate danger, call 999. Membership and other routine club questions have separate contact routes.
Club welfare contacts
Speak to a Welfare Officer.
Helen Bird supports swimming welfare and Nicki Whiteside supports water polo welfare. Email the welfare team directly and say which activity your concern relates to. Use the separate contact page for membership and routine club questions.
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Water polo welfare
Nicki Whiteside
Contact fadsc.welfare@gmail.com and say whether your concern relates to swimming or water polo. If there is immediate danger, call 999.
Email the welfare teamOfficial guidance and reporting
Wavepower and independent safeguarding support
Wavepower explains Swim England’s safeguarding policies and procedures. Use the official links below to read the guidance or find an independent route for raising a concern.
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Read Wavepower
Open Swim England’s current safeguarding policy, guidance and supporting resources.
Open official Wavepower (opens in a new tab)02
Raise a concern
Use Swim England’s guidance and reporting routes for a child or adult safeguarding concern.
Open Swim England reporting guidance (opens in a new tab)03
Wavepower questions
Find Swim England’s answers to common safeguarding-policy questions.
Read the Wavepower FAQs (opens in a new tab)Urgent routes
Urgent and independent support
Immediate and external support
- Immediate danger
- Call 999
- Police, non-emergency
- Call 101
- NSPCC Helpline
- 0808 800 5000For adults concerned about a child.
- Swim England
- Use the safeguarding and Wavepower routes at swimming.org
Raising a concern
How to raise a safeguarding concern.
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Record what happened
Write down what happened, when, where and who was present. Keep to facts and the words actually used.
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Report your concern
Contact a Welfare Officer or use an urgent external route. Do not investigate the concern yourself.
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Protect the information
Share information only with the people who need it to safeguard the athlete and handle the report.
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What happens next
The club will use Swim England guidance and Wavepower procedures for the next steps.
Everyday guidance
Photography, social media and complaints.
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Photography
Follow consent arrangements, pool and event rules, and never publish identifying information that creates unnecessary risk.
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Social media
Use respectful, age-appropriate communication and approved club channels. Never use private messaging to bypass safeguarding practice.
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Ordinary complaints
Coaching, fees, selection or service concerns that are not welfare matters should use the club’s ordinary complaints route.
Find club contact detailsNeed another club route?
For membership and everyday club questions
Membership, fees and general club enquiries should not be sent through safeguarding channels.